Alentar Communication delivers powerful messaging and voice solutions — SMS, RCS, WhatsApp, OBD, IVR, and Call Center — helping businesses connect, engage, and grow at scale.
From transactional alerts to rich two-way conversations — Alentar has the right channel for every business need.
High-volume, high-speed transactional and promotional SMS delivery to any mobile across India and worldwide.
Next-gen rich messaging with images, carousels, quick-reply buttons, and verified sender branding — right in the native SMS app.
Official WhatsApp Business API for sending notifications, running campaigns, and enabling real two-way conversations at scale.
Outbound Dialer for pre-recorded voice message broadcasting to millions simultaneously — no agents required.
Interactive Voice Response automating inbound & outbound calls with smart menu routing, self-service flows, and CRM integration.
Complete cloud-based call center with agent management, auto-dialer, live monitoring, and detailed reporting dashboards.
From signup to first campaign — fast, simple, and seamless.
Create your account, verify your business, and instantly access the Alentar dashboard.
Pick SMS, RCS, WhatsApp, OBD, IVR, or Call Center based on your campaign goal.
Use our no-code panel or plug in via REST API with your CRM, ERP, or custom app.
Send campaigns, track delivery and engagement, and optimise with real-time analytics.
See how businesses across sectors use Alentar solutions to drive real results.
OTP delivery, loan alerts, account notifications, fraud warnings, and customer support via IVR and WhatsApp.
Order confirmations, shipment tracking, promotional offers via RCS, and abandoned cart recovery on WhatsApp.
Appointment reminders, prescription alerts, lab result notifications, and patient feedback via OBD calls.
Admission alerts, fee reminders, exam schedules, and seamless parent-teacher communication at scale.
Service reminders, EMI alerts, test-drive follow-ups, and dealer support via Call Center solutions.
Mass citizen alerts, emergency broadcasts, election notifications, and public helpline IVR for millions.
We don't just deliver messages — we deliver outcomes.
Messages delivered in under 3 seconds with 99.9% uptime SLA and direct operator connections.
Developer-friendly REST APIs with full documentation, SDKs, and a sandbox for testing.
Live dashboards with delivery, open, and conversion tracking across all channels in one view.
DLT registered, TRAI compliant, GDPR-ready, and ISO 27001 certified for data security.
Transparent pay-as-you-go pricing with no hidden fees. Volume discounts for enterprises.
Dedicated account managers and round-the-clock technical support via call, email, and chat.
"Alentar's WhatsApp Business API transformed how we communicate with customers. Our order update messages now have a 94% read rate."
"The IVR solution cut our inbound call handling time by 60%. Patients book, reschedule, and get reports — all without speaking to an agent."
"We ran an OBD campaign reaching 2 million farmers in 3 languages within 24 hours. Exceptional delivery rates and outstanding support."
Join thousands of businesses using Alentar Communication. Get started in minutes — no setup fees.
We're here to help. Reach out to us anytime and we'll get back to you as soon as possible.
House No. 21, Rajpur Colony
Sector 16B, Greater Noida West
Uttar Pradesh, India
Monday – Saturday
9:00 AM – 7:00 PM IST
Last updated: June 19, 2026
Alentar Communication ("we", "our", or "us"), registered in Greater Noida West, Uttar Pradesh, India, is committed to protecting the privacy of our clients, end-users, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, APIs, or website (alentar.in).
Business Account Data: When you register for our services, we collect your name, company name, email address, phone number, billing address, and GST/PAN details as required for compliance.
Messaging Data: We process message content, recipient phone numbers, delivery logs, and campaign analytics on your behalf as a data processor. You remain the data controller for this information.
Usage & Technical Data: We automatically collect IP addresses, browser type, pages visited, API request logs, and device information to improve our platform and ensure security.
Payment Data: Billing and payment transactions are handled by certified payment gateways. We do not store full card details on our servers.
We use collected data to: provide and maintain our communication services; process transactions and send billing notices; send service updates, security alerts, and support messages; comply with TRAI, DLT, and other applicable regulations; prevent fraud and abuse; and improve our platform through analytics.
We do not sell your personal data to third parties. We may share data with: telecom operators and aggregators to deliver messages; payment processors for billing; government or regulatory authorities when required by law (e.g., TRAI, CERT-In); and cloud infrastructure providers under strict data processing agreements.
Account data is retained for the duration of your contract and up to 3 years thereafter for legal and audit purposes. Message delivery logs are retained for 90 days. You may request deletion of personal data by contacting us, subject to legal retention obligations.
We implement ISO 27001-aligned security controls, including TLS encryption in transit, AES-256 encryption at rest, role-based access control, and regular security audits. No system is 100% secure; we encourage you to use strong passwords and report any suspected breaches to support@alentar.in.
Our website uses essential cookies for session management and analytics cookies (with your consent) to understand visitor behaviour. You may disable cookies in your browser settings; however, some features may not function correctly.
Subject to applicable law, you have the right to access, correct, or delete your personal data; withdraw consent; and lodge a complaint with the relevant data protection authority. To exercise these rights, email us at support@alentar.in.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
We may update this Privacy Policy from time to time. We will notify registered users by email and update the "Last updated" date above. Continued use of our services after changes constitutes acceptance of the revised policy.
For privacy-related queries, contact our Data Protection Officer:
📧 support@alentar.in
📞 +91 80760 29082
📍 House No. 21, Rajpur Colony, Sector 16B, Greater Noida West, U.P. – 201306
Last updated: June 19, 2026
By accessing or using any services offered by Alentar Communication ("Company", "we", "us"), you ("Client", "you") agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of our platform immediately.
Alentar Communication provides business messaging and voice communication services including Bulk SMS, RCS Messaging, WhatsApp Business API, OBD Voice Calls, IVR Solutions, and Call Center-as-a-Service. The specific services, volumes, and pricing applicable to your account are governed by your Service Agreement or purchase order.
You must be at least 18 years of age and represent a legitimate business entity to register. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorised access at support@alentar.in.
You agree not to use our services to: send unsolicited spam or messages to recipients who have not provided consent; transmit content that is unlawful, defamatory, obscene, or fraudulent; violate TRAI DLT regulations or any applicable Indian or international law; conduct phishing, scamming, or impersonation campaigns; send messages related to illegal goods, gambling, or adult content without lawful authorisation; or cause network congestion or interfere with our platform's integrity.
We reserve the right to suspend or terminate accounts found in violation without prior notice.
Clients sending commercial SMS in India must be registered on the DLT (Distributed Ledger Technology) platform as mandated by TRAI. You are solely responsible for ensuring your sender IDs, templates, and message content are DLT-approved before submission. Alentar Communication is not liable for message failures arising from non-compliant templates or unregistered headers.
Pricing is as per your agreed rate card or our published tariffs. All amounts are in Indian Rupees (INR) and exclusive of applicable GST. Prepaid accounts require advance recharge; postpaid accounts are billed monthly with payment due within 15 days of invoice date. Late payments attract interest at 18% per annum. We reserve the right to revise pricing with 30 days' notice.
We target 99.9% platform uptime, excluding scheduled maintenance (notified 48 hours in advance) and force majeure events. Message delivery is subject to the availability and policies of telecom operators and third-party platforms (e.g., WhatsApp, Google RCS). We are not liable for delivery failures caused by operator outages, TRAI directives, or recipient-side issues.
All software, APIs, dashboards, documentation, and branding belonging to Alentar Communication are our exclusive property. You are granted a limited, non-exclusive, non-transferable licence to use our platform for the duration of your subscription. You may not reverse-engineer, resell, or sublicense our platform without written consent.
Both parties agree to maintain the confidentiality of the other's non-public business information. This obligation survives termination of the agreement for a period of 3 years.
To the maximum extent permitted by law, Alentar Communication's aggregate liability for any claims arising out of or related to these Terms shall not exceed the total fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, including loss of business, data, or profits.
You agree to indemnify and hold Alentar Communication, its directors, employees, and partners harmless from any claims, penalties, or expenses (including legal fees) arising from your violation of these Terms, misuse of the platform, or breach of applicable laws.
Either party may terminate the agreement with 30 days' written notice. We may terminate immediately for material breach, non-payment, or illegal use. Upon termination, your access is revoked, unused prepaid balance is refunded (less processing fees), and all confidential data is deleted per our retention policy.
These Terms are governed by the laws of India. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Gautam Buddh Nagar, Uttar Pradesh.
We reserve the right to update these Terms at any time. Updated Terms will be posted on our website and notified to registered clients via email with at least 14 days' notice. Continued use of the services after the effective date constitutes acceptance.
For any questions regarding these Terms:
📧 support@alentar.in
📞 +91 80760 29082
📍 House No. 21, Rajpur Colony, Sector 16B, Greater Noida West, U.P. – 201306